National Bank

The National Bank of Greece (NBG) branch on Dekigala street in Thira — the administrative capital of Santorini, more commonly referred to as Fira — provides both ATM access and in-branch banking services. For travelers arriving with limited euro cash or needing to handle a transaction in person, this is one of the main banking facilities available on the island.

The branch sits at Dekigala 303, within the main commercial zone of Thira, close to other essential services. The ATM is available for cash withdrawals and functions with international Visa, Mastercard, and Maestro cards. The National Bank of Greece is one of the country's largest and oldest financial institutions, and its ATMs are part of the standard interbank network.

Note that the branch holds a modest rating on Google (2.8 from 24 reviews), which is typical of bank branches where reviews often reflect wait times or service interactions rather than the facility itself. For simple cash withdrawals via the ATM, the branch rating has little practical relevance.

What to Expect

The Dekigala 303 location is a full bank branch with a staffed counter, not just a standalone ATM kiosk. That means you can use the ATM outside during branch hours and, if you need to speak with a bank representative — for example, to report a card issue, exchange a traveler's check, or handle a wire transfer — you can do so during opening hours.

The ATM itself accepts major international debit and credit cards. Withdrawals in euros are straightforward. Like most Greek ATMs, you will likely be offered a dynamic currency conversion option (DCC) during the transaction, which converts the withdrawal to your home currency at an unfavorable rate. Decline this option and choose to be charged in euros to get the exchange rate applied by your own bank or card provider.

The branch interior is a standard bank setup — numbered tickets, waiting area, service windows. During peak summer season in July and August, waits at the counter can be longer than expected. For basic cash needs, the ATM is the faster option.

Signage at the branch is in Greek, though staff at Greek bank branches generally speak enough English to handle standard visitor requests.

How to Get There

The branch is located on Dekigala street in Thira (Fira), the island's main town. From the central square of Fira (Plateia Theotokopoulou), walk roughly southeast toward the commercial district. Dekigala is one of the main parallel streets running through this part of town, reachable on foot within a few minutes of the town center.

If you are driving, parking in central Fira is limited, particularly in summer. The municipal parking area at the edge of Fira is the most practical option; from there, the branch is a short walk. Arriving by taxi, ask to be dropped at the Dekigala street area in Thira. The local bus (KTEL Santorini) connects most of the island's villages to Fira, with the central bus terminal located just below the main square — a 5–10 minute walk from the branch depending on your route.

Accessibility: Dekigala is a paved street and generally walkable with standard mobility. The branch entrance accessibility is not confirmed in available data; contact the branch directly if this is a concern.

Best Time to Visit

The branch is open Monday through Friday, 8:00 AM to 2:00 PM only. It is closed on Saturdays and Sundays. This is the standard operating schedule for Greek bank branches and does not change for the tourist season.

For the ATM, arrival early in the morning on weekdays is your best option if you also need in-branch services. The ATM itself is likely accessible outside these hours as it is part of the branch exterior, though this cannot be confirmed from available data — if reliable 24-hour ATM access is important, verify this before relying on it for after-hours withdrawals.

In summer (June through September), Fira is significantly more crowded during midday, so arriving at or shortly after 8:00 AM on a weekday is the most efficient approach if you need counter service. In the shoulder months of April, May, October, and early November, waits are shorter and the walk through Fira is more comfortable in cooler temperatures.

Tips for Visiting

• Decline dynamic currency conversion. When the ATM asks whether to charge in your home currency or euros, always select euros. DCC rates are set by the ATM operator and are almost always worse than your card's standard exchange rate.
• Check your card's foreign transaction fees. Some cards charge a percentage fee on all international withdrawals. Cards with no foreign transaction fees (common on travel-focused debit or credit cards) can save a meaningful amount over a week-long trip.
• The branch is weekday-only. If you arrive on a Friday afternoon and run short of cash over the weekend, plan ahead — the branch will not reopen until Monday morning.
• Have a backup ATM option. Santorini has other ATMs in Fira and in Oia, Kamari, and Perissa. Knowing where the nearest alternative is useful if this ATM is temporarily out of service or out of cash during peak summer periods.
• Bring your passport or ID for in-branch transactions. Greek banks require identification for any counter service. A passport is the most universally accepted document.
• Call ahead for complex transactions. The branch phone is +30 2286 021062. If you need to handle something beyond a basic withdrawal — such as a bank transfer or currency exchange — a quick call to confirm the service is available at this branch can save a wasted trip.
• ATM availability outside branch hours is unconfirmed. If you need guaranteed after-hours ATM access, locate a standalone ATM kiosk in Fira rather than relying solely on this branch location.
• NBG digital banking is available via the bank's website (nbg.gr) if you hold a National Bank account and need to manage transactions remotely during your stay.

Practical Information

Address: Dekigala 303, Thira 847 00, Santorini, Greece

Phone: +30 2286 021062

Opening Hours:

• Monday–Friday: 8:00 AM – 2:00 PM
• Saturday: Closed
• Sunday: Closed

Website: nbg.gr

The National Bank of Greece is the country's oldest bank, founded in 1841, and operates a nationwide network of branches and ATMs. The Thira branch is part of that network and serves both local residents and the significant volume of tourists passing through Santorini each year. For travelers, the branch's primary utility is the ATM and, if needed, over-the-counter assistance during weekday morning hours.

If you need banking support outside these hours, NBG's digital banking platform supports a range of transactions for account holders. For non-account holders, the ATM at this branch and the ATMs at other banks in Fira remain the practical options for accessing cash on the island.